💡 The Basic Solution
If Robin does not recognize your accounts, the Robin Chrome extension is likely missing. Without this 'bridge,' Robin cannot communicate with your Indeed or LinkedIn session.
Install the extension: Download the Robin Chrome extension via this link.
Enable Cookies (Crucial): Ensure that third-party cookies are allowed in your browser settings. If these are blocked, the extension cannot pass your login status to Robin.
Restart: Reopen Robin in Chrome and log in to Indeed or LinkedIn. The connection should appear automatically.
⚙️ Additional Checks
If the extension is active but the connection still fails, please check the following:
Within Robin:
Go to Settings → Browser extension.
Ensure the toggle for Indeed or LinkedIn is set to pink (enabled).
Account Requirements:
Indeed: Verify that the Smart Sourcing subscription is actually linked to your account. The integration will not function fully without this subscription.
LinkedIn: For InMail functionality, you need at least Recruiter Lite.
Credits: You need at least 1 available credit to activate the link. Please check your credit balance on LinkedIn or Indeed.
❓ Still receiving a 'no credits available' error?
If you have credits but the error persists, it is usually caused by outdated session data or blocked cookies.
Solution:
Double-check that third-party cookies are allowed (Settings > Privacy and security > Third-party cookies).
Clear your browser cookies and cache.
Log in again. This forces a refresh of the connection between Robin and LinkedIn/Indeed.