⚠️ Only admins can create new users. If you are not an admin, please ask the administrator within your organization to create new users!
Follow these steps:
1. Click on 'Settings' and the 'Users'.
2. Click on 'Create New User'.
3. Fill in the following mandatory information:
- First Name
- Last Name
- Email Address
⚠️ Ensure that "Set Password" is turned off. We will generate a temporary password that the user can change later.
🚨 If you are using an ATS, don’t forget to link the new users to your ATS. You can do this in the menu under the "ATS" section.
🚀 Give new users a great start by signing them up for our training sessions! (Free of charge)
How to Deactivate/Delete a User
1. Click on 'Settings' and then 'Users'.
2. Find the user you want to deactivate and click on 'Deactivate'.
If you receive error code 400, please follow these steps:
Check whether a user already exists with the same:
First name
Last name
Email address
If a user with these details already exists: Create a new user with a different email address, if possible.
If this is not possible: We can forward the error to our developers so they can investigate and resolve the issue.