🚀 How it works
When you link your own inbox, emails are sent directly from your personal address. Because of this, sent messages will automatically appear in your 'Sent items'. Additionally, you can immediately leverage AI-generated emails, which drives a significantly higher response rate (up to 70% more replies).
⚙️ Configuration
Follow these steps to connect your inbox:
Navigate to Settings on the left side of the menu (the gear icon).
Select Linked email addresses.
Choose your email provider (e.g., Google or Microsoft).
Log in using your email address and password.
➡️ Are you using a different provider? You can select the IMAP option during the login process.
✨ Output & user experience
Once the connection is successfully completed, your inbox is ready to go. From that moment on, you can seamlessly send emails directly from Robin, while maintaining full control and visibility within your own familiar email environment.
🛑 The limits we have
Admin restrictions: In some cases, a central approval from your IT administrator is required before the connection can be activated.
Access boundaries: Robin only requests access to send emails and display them in your sent items; it does not access any other mailbox content.
❓ FAQ
What should I do if I see the message: "Admin approval required"? This means your IT administrator must first grant permission to allow the connection with Robin. Forward this article or the screenshot to your IT department; they can configure this centrally for you.
Why does Robin request access to my email? Only to send emails from Robin and display them in your sent items. Our staff members do not have access to your mailbox.
Is it secure? Yes. We use Nylas (a certified Google partner). Furthermore, Google performs additional security checks on Robin.
What if I get stuck? Send us a message via the chat – we will help you out right away!