Skip to main content

👤 How do I deactivate a user?

#users #management #deactivate #account #settings #admin In this article, we explain how to deactivate a user within the platform to revoke their account access.

🚀 How it works

When a colleague no longer requires access to Robin, an administrator can deactivate their profile. This immediately places the account on inactive status.

⚙️ Configuration

⚠️ Please note: Only administrators (admins) can perform this action.

Follow these steps to deactivate a user:

  1. Click on Users in the menu.

  2. Locate the specific user in the list.

  3. Click on Deactivate.

✨ Output & user experience

As soon as the admin clicks deactivate, the user's status is updated, and this person will no longer have access to the environment.

🛑 The limits we have

  • Admin privileges required: Standard users do not have access to user management and cannot deactivate accounts.

  • No deleting: Completely deleting users is currently not possible. Accounts can only be set to inactive.

❓ FAQ

I don't see the 'Users' or 'Deactivate' option? Only admins can do this. As a standard user, you do not have the required permissions to manage or deactivate accounts.

Can I permanently delete a user from the system? No, deleting users is not possible yet. Deactivating by an admin is currently the only way to end account access.

Did this answer your question?