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I can't contact candidates — what should I do?

I can't contact candidates — what should I do?

Updated over a week ago

Don’t see any contact options? Go through this checklist:

✅ Check:

  1. Are you using the Chrome extension?

    Required for LinkedIn and Indeed candidates.

  2. Is Indeed still greyed out even with the extension?

    You may need a paid Indeed account to gain access.

  3. Is your extension active?

    • Open the dropdown in the top-left corner of the app.

    • Click on Browser extension.

    • Log in to the correct job boards (e.g. Indeed).

🔁 Refresh the page after logging in. Still not working? Contact us via chat – we’re happy to help!

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