💡 What & Why
The Indeed integration in Robin allows you to reach out to candidates on Indeed directly from your dashboard. To ensure your messages comply with Indeed's official policies, Robin automatically adheres to their regulations. This expands your reach, boosts response rates, and prevents your account from accidentally violating guidelines.
⚙️ How it works
Messaging through Indeed relies on a direct connection. Robin communicates with your active Indeed Smart Sourcing account via our browser extension. The platform checks Indeed's real-time guidelines, such as mandatory job linking and specific candidate limits.
🛠️ Configuration
To successfully use Indeed within Robin, complete the following basic steps:
Assign Licenses: Ensure that each individual user in Robin has their own active Indeed license assigned.
Install Browser Extension: Install the Robin Chrome extension and make sure third-party cookies are allowed in your browser settings.
Log In: Log into the correct Indeed account via the extension to sync your projects and credits.
🚀 Output & User Experience
Guidelines: Robin follows Indeed's rules exactly. Whatever is allowed there is allowed with us, ensuring you always play by the rules.
Inbox: All candidate replies flow automatically into the shared inbox in Robin.
❓ FAQ
Do I always need an active job posting on Indeed to send messages?
Yes. Only active, live vacancies created directly on Indeed can be linked. If a job is not visible there, Robin cannot retrieve it, and no message can be sent.
Can I send an Indeed message via Robin without linking a job?
No, this is not possible. According to Indeed's guidelines, linking a vacancy to your message is mandatory. Good news: linking a job results in higher and faster response rates on average!
Why can't I reach out to a candidate again within 30 days?
This is a strict policy set by Indeed. A candidate can only receive 1 message every 30 days. Robin automatically blocks repeated outreach to safeguard your account from breaking the rules.
Can sub-accounts use jobs and credits from a main account?
Yes, but only if the sub-account itself has a valid license assigned. Licenses are designated per individual user.
What does the "Default" option mean when sending in Robin?
The 'Default' option refers to the active project you are logged into within Indeed Smart Sourcing. If you have multiple projects, Robin will use this standard project unless you manually adjust it in the wizard.
Why does my credit balance show 0 even though I can still send messages?
This indicates that the Indeed connection temporarily cannot read your active session status (usually due to browser or cookie configurations). You can continue sending messages normally. The balance will automatically sync back to the correct amount in the background after some time.