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Why do I only see Robin Jr. as a contact option? (WhatsApp & Email phased out)

#robinjr #contactoptions #channel #recruitment #guide

Learn why direct WhatsApp and traditional email contact options have been phased out and how Robin Jr. replaces them.

💡 What & Why

Robin Jr. is from 1 Oktober the primary communication channel within Robin for reaching out to candidates. Manual WhatsApp messaging and traditional standalone email options have been phased out to fully automate the recruitment workflow, speed up candidate qualification, and increase response rates.

⚙️ How it works

Instead of manually drafting a WhatsApp message or sending an individual email, Robin Jr. handles the initial outreach and qualification process for you. Robin Jr. engages the candidate in a natural qualification conversation, asking relevant questions specific to your job opening.

🛠️ Setup & Workflow

Follow these steps to reach out to a candidate using Robin Jr.:

  1. Select the Candidate: Open the candidate you want to contact from your search results or talent pool.

  2. Select Robin Jr.: Choose Robin Jr. as your contact option.

  3. Start Qualification: Robin Jr. automatically initiates the conversation, asking preset qualification questions regarding availability, salary expectations, and experience.

  4. Follow-up in the Robinbox: Once the candidate completes the questions, the structured results appear directly in your Robinbox.

💡 Pro Tip (Workaround for general outreach): Want to approach a candidate without linking them to a specific job opening? Create a generic job posting (e.g., "General Introduction"). This allows you to use Robin Jr. to qualify candidates broadly without being tied to specific job requirements.

✨ Result & User Experience

  • Time Savings: Eliminates the need to draft individual outreach emails or WhatsApp messages for initial screening.

  • Higher Conversion: Robin Jr. qualifies candidates instantly, ensuring only interested and fitting applicants reach your inbox.

  • Centralized View: All candidate responses and field matches are neatly organized within the Robinbox.

🛑 The Limits

Manual WhatsApp/Email Unavailable: Sending standalone manual WhatsApp messages or emails as the first point of contact is no longer supported within the platform.

❓ FAQ]

Can I still contact the candidate directly myself?

Yes. Once a candidate completes the qualification via Robin Jr. and expresses interest, you can contact them directly using the contact details provided in the Robinbox to schedule an interview.

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